Employee Assistance Programme

    Confidential support for life inside and outside work.

    Employees perform at their best when they feel supported, both professionally and personally.

    Our Employee Assistance Programme (EAP), delivered by PAM Wellness, gives employees fast, confidential access to practical mental health, wellbeing and everyday support whenever they need it.

    Manager and team member talking over coffee

    Support when it's needed most.

    24/7 confidential helpline

    In-person counselling

    Practical & legal advice

    Manager support line

    Why employers offer an EAP.

    Demonstrate care

    Provide a meaningful wellbeing benefit employees can actually use.

    Reduce absence

    Early support helps employees address problems before they affect attendance or performance.

    Protect productivity

    Supported employees are more engaged, focused and resilient.

    Support your managers

    Give line managers expert guidance for difficult conversations and people challenges.

    What employees can access.

    • 24/7, 365 days a year access to BACP counsellors for in-the-moment counselling support, either by telephone or live chat.
    • Six sessions of structured counselling, by telephone, video or face-to-face, per issue, per year.
    • Legal, family care, debt and financial support.
    • Trauma and critical incident support.
    • Signposting to specialist support services.
    • Unlimited access to an online wellbeing portal and mobile app.
    Champion Health app shown on two phones

    Employees can access the Champion Health app, providing a comprehensive range of health and wellbeing resources.

    PAM Wellness
    Our EAP partner

    PAM Wellness

    PAM Wellness is part of PAM Group, one of the UK's leading occupational health and workplace wellbeing providers. Through its Employee Assistance Programme, PAM Wellness gives employees fast, confidential access to mental health, counselling, wellbeing and practical support, available 24/7, 365 days a year.

    Confidential support, 365 days a year
    24/7
    Confidential support, 365 days a year
    Trained counselling professionals
    BACP
    Trained counselling professionals
    Counselling sessions per issue, per year
    6
    Counselling sessions per issue, per year

    Always-on support for your team.

    Give your people somewhere to turn, day or night. Our EAP is included as standard in our Essentials and Premium plans, with prices starting at just £6 per employee, per month.